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Privacy Policy

Last updated: December 2024

LensLoyalty Vision Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you voluntarily provide to us when registering for appointments, expressing interest in our services, or contacting us. This may include:

• Personal identifiers (name, email address, phone number)
• Medical information relevant to eye care
• Insurance and payment information
• Communication preferences

How We Use Your Information

We use your personal information to:

• Provide, operate, and maintain our eye care services
• Process appointments and communicate with you
• Send you updates about your care and our services
• Comply with legal obligations and healthcare regulations

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR and applicable data protection laws, you have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (214) 555-0147

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Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing and using LensLoyalty Vision Center's website and services, you accept and agree to be bound by the terms and provision of this agreement.

Medical Services

Our eye care services are provided by licensed optometrists. All medical advice, diagnoses, and treatments are subject to professional medical judgment and applicable healthcare regulations.

Appointments and Cancellations

Appointment scheduling is subject to availability. We require 24-hour notice for cancellations to avoid cancellation fees.

Payment Terms

Payment is due at time of service unless prior arrangements have been made. We accept cash, checks, and major credit cards.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

For questions regarding these terms, contact us at [email protected]

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DMCA Policy

Last updated: December 2024

Digital Millennium Copyright Act Notice

LensLoyalty Vision Center respects the intellectual property rights of others and expects users of our website to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to:

LensLoyalty Vision Center
DMCA Agent
2847 Elm Street
Dallas, TX 75226, USA
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified by the DMCA.

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GDPR Compliance

Last updated: December 2024

General Data Protection Regulation Compliance

LensLoyalty Vision Center is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the privacy rights of all individuals.

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Legitimate interest for business operations
• Contractual necessity for service provision
• Legal obligations for healthcare compliance

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (214) 555-0147
Address: 2847 Elm Street, Dallas, TX 75226, USA

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.